Broomy Hill is situated in a pleasant residential area in the historic city of Hereford. The Home is registered with the Care Quality Commission. Broomy Hill caters for those people living with Dementia and other forms of Mental illness. Broomy Hill is accessible by major routes. Hereford City is within walking distance, a fifteen minute walk will take you into the city centre.
You are welcome to visit or call at any time for viewing or advice. Visit us for an informal chat, whether you are a prospective Resident or family member, about care needs, funding or general information about what it means to enter a Care community.
To create at Broomy Hill an environment in which both Residents and staff encounter a sense of community and ownership. That the standards of care and humanness are reflected in the atmosphere and willingness for each to support the other – irrespective of status.
To provide a quality of care underpinned by knowledge and sensory awareness of the Residents’ needs and wants – and to be able to distinguish between the two.
To encourage a climate of openness i.e. discuss issues in an open and frank manner, respecting the dignity and rights of the individual.
To refrain from undermining the rights and feelings of Residents and colleagues thereby creating an environment of friendship, trust and openness.
To make ourselves available to residents, their friends, family, staff and support agencies, dealing with them swiftly, with confidence and dignity.
Nursing those living with Dementia & Mental Illness.
Registered nurses and care assistants, selected for their skills, offer a twenty-four hour service of care to all residents, based on the individual needs of each Resident. An experienced manager oversees the day to day activity of the home, ensuring the care delivered embodies the physical, psychological, social and environmental needs of each resident.
The Home caters for residents on two floors. We have 2 shared rooms, 5 en-suite facilities on the ground floor with all other rooms having a small vanity unit. Residents are very welcomed to bring personal possessions if they so wish, pictures, a comfortable chair and small table for example. We have three lounges and two dining areas. We can always find a quiet area where Residents may receive visitors or have meals and drinks alone if preferred.
Person Centred Care
All Residents, with their families and Key Workers are encouraged to develop a plan of care which reflects their needs and wants. This enables the staff to support the Resident in all their activities of daily living thereby enhancing their quality of life and monitored by our quality procedures.
We have a well equipped Hairdressing Salon which is functional two days a week.
An Activities Organiser who works both with small groups and individuals. She also plans activities and home entertainment which can be enjoyed by a few or many.
The Garden though small is accessible and has raised flower beds for those who wish to do some leisure gardening.
A laundry service is provided. A labelling service is also available at a small one off cost.
All religious denominations can be catered for with visits from various Ministers.
Meals are freshly prepared and much of the cooking is homemade. A variety of diets can be catered for and the Manager/Chef will be happy to discuss each Resident’s needs.
We also arrange regular visits from other Health Professional, including the optician, dentist and chiropodist. The GP visits every week but out of hours GP’s are still available through the Resident’s own surgery or the ‘out of hours’ service.
Family and friends are welcome at any time. Meals can be taken with the Residents either in the dining room or in the privacy of the Resident’s own room.
Manager: Ms Mandy Fraser
Tel. 01432 274474
Broomy Hill was inspected by the Care Quality Commission (www.cqc.org.uk) on 9th March 2018 for Nursing Home services and rated overall as 'Requires Improvement'.